Image to Excel

Privacy Policy

Last Updated: September 20, 2026

At ImageToExcel.net, we respect your privacy and are committed to protecting the information you provide when you use our website, applications, APIs, and related services.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, how long we retain it, and the choices and rights available to you. Also, you can read here who we are and what our goals are.

By accessing or using ImageToExcel.net (the “Service”), you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use the Service.

For purposes of this Privacy Policy, “ImageToExcel.net,” “we,” “us,” and “our” refer to the operator of the ImageToExcel.net service. “You” and “your” refer to the individual or organization using the Service.

1. Information We Collect

The information we collect depends on how you use ImageToExcel.net.

1.1 Account Information

When you create an account, we may collect information such as:

  • Name or display name
  • Email address
  • Account credentials or authentication information
  • Account preferences
  • Subscription and plan information
  • API-related account information

We use this information to create and maintain your account, provide access to the Service, communicate with you, and manage your subscription and usage.

1.2 Uploaded Images and Files

When you use ImageToExcel.net to convert an image, document, screenshot, or other supported file into an Excel-compatible result, you may provide files that contain personal, business, financial, or other information.

We process uploaded files only as necessary to provide the conversion service you requested.

Uploaded files may temporarily pass through our systems, storage infrastructure, OCR processing systems, or other technical services required to perform the requested conversion.

You are responsible for ensuring that you have the right to upload and process any file you submit through the Service.

1.3 Conversion Results

Depending on how the Service operates and the features you use, we may temporarily process and store the data generated from your uploaded files, such as:

  • Extracted text
  • Detected tables
  • Spreadsheet structure
  • Converted Excel data
  • Processing information
  • Conversion status and error information

This information is used to provide the requested output, troubleshoot technical problems, maintain service reliability, and operate the Service.

1.4 Payment and Billing Information

When you purchase a paid subscription, payment information may be processed by our third-party payment providers.

We may receive information such as:

  • Payment status
  • Transaction identifier
  • Subscription status
  • Plan purchased
  • Billing date
  • Renewal date
  • Limited payment-related information necessary to manage your account

Unless otherwise stated by the applicable payment provider, we do not need to store your complete payment-card number or security code on our own systems.

1.5 API Information

If you use our API, we may collect information related to API usage, including:

  • API key identifiers
  • Requests and request timestamps
  • Usage volume
  • Credit consumption
  • API errors
  • Account and plan information
  • Technical information necessary to authenticate and secure API requests

API keys are used to authenticate your access to the Service. You are responsible for keeping your API keys confidential and should not publicly expose them.

1.6 Sandbox Usage

ImageToExcel.net may provide a free sandbox environment for testing API integrations.

Sandbox requests may generate usage records and technical logs necessary to operate, secure, and improve the sandbox.

Sandbox testing is designed to allow developers to evaluate the integration without consuming paid credits. Sample or simulated results provided by the sandbox may be generated specifically for testing purposes.

1.7 Technical and Usage Information

When you access ImageToExcel.net, we may automatically collect technical information such as:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Approximate geographic location derived from IP address
  • Pages or features accessed
  • Referring pages
  • Date and time of requests
  • Session information
  • Error and diagnostic information
  • General usage and interaction information

This information helps us operate the website, detect abuse, diagnose technical issues, improve performance, and understand how the Service is used.

2. How We Use Your Information

We may use collected information for the following purposes:

Providing the Service

We use your information to:

  • Process image-to-Excel conversions
  • Deliver conversion results
  • Maintain your account
  • Authenticate API requests
  • Track credit usage
  • Provide subscription features
  • Provide customer support

Improving the Service

We may analyze aggregated or appropriately protected usage information to understand performance, identify errors, improve functionality, and develop new features.

Security and Abuse Prevention

We may use technical and account information to detect unauthorized access, fraudulent activity, abuse, excessive automated requests, attempts to bypass usage restrictions, or other activity that may threaten the Service or its users.

Billing and Account Management

We use relevant account and transaction information to:

  • Process subscriptions
  • Confirm payments
  • Manage renewals
  • Apply plan allowances
  • Track credits
  • Handle cancellations
  • Resolve billing issues

Communication

We may use your contact information to respond to support requests, send service-related notices, and communicate important information about your account.

Where permitted by applicable law, we may also send product updates or marketing communications. You may opt out of non-essential marketing communications where an opt-out mechanism is provided.

Legal Compliance

We may process or disclose information where reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or lawful governmental requests.

3. How We Handle Uploaded Files

Uploaded files are an important part of the ImageToExcel.net service, and we recognize that they may contain confidential or sensitive information.

We therefore seek to limit the use of uploaded files to what is reasonably necessary to provide the requested conversion and operate the Service.

We do not intentionally use the content of your uploaded files for unrelated advertising purposes.

We do not sell your uploaded files or the extracted contents of those files.

Where technically and operationally feasible, files that are no longer needed for processing are deleted or removed according to our retention procedures.

Because ImageToExcel.net is a digital processing service, files may be handled automatically by servers, cloud infrastructure, OCR systems, storage systems, security systems, and other service components necessary to perform the requested operation.

4. Use of Data for AI or Machine Learning

Unless we clearly state otherwise for a particular feature or program, we do not use the contents of customer-uploaded files or their extracted data to train general-purpose artificial intelligence or machine-learning models for unrelated purposes.

We may, however, use technical, diagnostic, aggregated, anonymized, or de-identified information to monitor performance, detect errors, improve reliability, and develop our services.

Where a specific feature requires a different form of data processing, we will provide appropriate notice where required.

5. Cookies and Similar Technologies

ImageToExcel.net may use cookies and similar technologies.

These technologies may be used for purposes such as:

  • Keeping users signed in
  • Maintaining sessions
  • Remembering preferences
  • Measuring website performance
  • Understanding usage patterns
  • Protecting accounts and preventing abuse
  • Supporting analytics
  • Improving the user experience

Some cookies may be essential for the Service to function properly, while others may be used for optional analytics or similar purposes.

You can generally control cookies through your browser settings. Disabling certain cookies may cause some parts of ImageToExcel.net to function incorrectly or become unavailable.

6. Analytics and Service Providers

We may use third-party providers to help us operate the Service.

These providers may support functions such as:

  • Website hosting
  • Cloud infrastructure
  • File processing
  • OCR and document processing
  • Payment processing
  • Authentication
  • Analytics
  • Customer support
  • Email delivery
  • Security and fraud prevention
  • Monitoring and error reporting

Such providers may process information on our behalf and receive only the information reasonably necessary to perform their services.

We expect service providers handling personal information for us to use appropriate safeguards and to process information consistently with their contractual obligations and applicable law.

7. When We Share Information

We do not sell or rent your personal information or uploaded files to third parties for their own commercial marketing purposes.

We may share information in limited circumstances, including:

Service Providers

We may provide information to trusted vendors that help us provide and secure ImageToExcel.net.

Legal Requirements

We may disclose information when we reasonably believe disclosure is required by law, legal process, court order, or other lawful government request.

Protection of Rights and Security

We may disclose information when reasonably necessary to investigate fraud, security incidents, abuse, violations of our Terms of Service, or activities that may harm ImageToExcel.net, our users, or others.

Business Transactions

If ImageToExcel.net is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.

With Your Direction

We may share information when you explicitly instruct us to do so or when sharing is necessary to provide a feature you have requested.

8. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

Depending on the nature of the information and the service involved, these measures may include:

  • Encrypted transmission
  • Access controls
  • Authentication mechanisms
  • Restricted administrative access
  • Monitoring and logging
  • Security updates
  • Backup and recovery procedures
  • Abuse and fraud detection

However, no internet-based service can guarantee absolute security. You understand that no method of transmission or electronic storage is completely secure.

You are also responsible for maintaining the security of your account credentials, passwords, and API keys.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Different categories of information may be retained for different periods.

For example:

  • Account information may be retained while your account remains active and for a reasonable period afterward where necessary for legitimate business or legal purposes.
  • Billing and transaction records may be retained as required for accounting, tax, fraud prevention, dispute resolution, or legal compliance.
  • Technical logs may be retained for a limited period for security, troubleshooting, and operational purposes.
  • Uploaded files and conversion data may be deleted or removed when they are no longer required for processing, subject to the specific functionality, storage settings, or service architecture involved.

Retention periods may also vary depending on legal requirements, security needs, technical constraints, and whether the information is necessary to resolve a dispute or enforce an agreement.

10. Your Account and Data Choices

Depending on the features available to you, you may be able to update certain account information directly through your account.

You may also contact us to request assistance with your personal information.

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information
  • Request restriction of certain processing
  • Object to certain types of processing
  • Request a copy of certain personal information in a portable format
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications

These rights are not absolute and may be subject to legal or other applicable exceptions.

For example, we may need to retain certain information to comply with legal obligations, prevent fraud, complete financial records, resolve disputes, or enforce our agreements.

11. International Data Transfers

ImageToExcel.net may use service providers, infrastructure, or data centers located in countries other than the country where you live.

As a result, your information may be processed or stored internationally.

Where required by applicable law, we will take appropriate steps intended to provide suitable protection for personal information transferred across borders.

By using the Service, you acknowledge that such international processing may be necessary to provide and maintain ImageToExcel.net.

12. GDPR Data Protection Rights

If you are located in the EEA, UK, or another region where the GDPR applies, you may have rights regarding your personal data, including the right to:

  • Access and obtain a copy of your personal data.
  • Correct inaccurate or incomplete information.
  • Request deletion of your personal data where permitted by law.
  • Restrict or object to certain processing.
  • Receive your data in a portable format where applicable.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with the relevant data protection authority.

To exercise these rights, please contact us through our Contact Us page. We may verify your identity before processing your request, and certain legal exceptions may apply.

13. Children's Privacy

ImageToExcel.net is not intended for children who are unable to legally consent to online services under the laws applicable to them.

We do not knowingly collect personal information from children in violation of applicable children's privacy laws.

If you believe a child has provided personal information to us without appropriate authorization, please contact us. Where required, we will take reasonable steps to investigate and delete the information.

14. Third-Party Links and Services

ImageToExcel.net may contain links to websites, applications, or services operated by third parties.

Those third parties have their own privacy policies and practices.

We are not responsible for the privacy, security, content, or practices of third-party websites or services that are outside our control.

We encourage you to review the privacy policy of any third-party service before providing it with personal information.

15. Marketing Communications

We may send service-related emails, such as:

  • Account notifications
  • Payment confirmations
  • Subscription notices
  • Security alerts
  • Important service announcements
  • Support communications

These communications are generally necessary to operate your account and therefore may continue even if you opt out of optional marketing communications.

Where we send promotional or marketing messages, we will provide an appropriate method to unsubscribe where required by applicable law.

16. Do Not Track Signals

Some browsers provide a “Do Not Track” setting.

Because there is no universally accepted technical standard governing how websites must respond to such signals, ImageToExcel.net may not respond to every browser-based Do Not Track signal.

You can still manage many forms of tracking through your browser, device settings, and any cookie or privacy controls provided by the Service.

17. Business and Professional Users

If you use ImageToExcel.net on behalf of a company, organization, or other entity, you are responsible for ensuring that you have the necessary authority to submit information and files to the Service.

If your organization uses ImageToExcel.net to process personal information on behalf of its customers, employees, clients, or other individuals, your organization may remain responsible for determining the appropriate legal basis for processing and providing any required notices.

Where applicable, additional contractual or data-processing terms may govern enterprise or business use of the Service.

18. Sensitive Information

ImageToExcel.net may process whatever information is contained in files that users choose to upload.

You should consider carefully whether you need to upload documents containing highly sensitive information.

Unless a particular feature expressly states otherwise, you should not use ImageToExcel.net to upload information that you are not authorized to process or disclose.

You are responsible for ensuring that your use of the Service complies with your legal and contractual obligations.

19. Fraud, Security, and Abuse Prevention

We may collect and use technical and account information to protect ImageToExcel.net against:

  • Unauthorized access
  • Automated abuse
  • Credit or usage manipulation
  • API key misuse
  • Fraudulent transactions
  • Malicious uploads
  • Attempts to circumvent service limits
  • Security attacks
  • Other activity that may compromise the Service

Where appropriate, information collected for these purposes may be retained for a reasonable period to investigate incidents, protect users, and enforce our Terms of Service.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date shown at the beginning of the policy and publish the revised version on this page.

Where required by law, we may also provide additional notice of material changes.

Your continued use of ImageToExcel.net after an updated Privacy Policy becomes effective means that you acknowledge the revised policy, subject to any rights you may have under applicable law.

21. Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your information is handled, please contact us through our website's contact page.

Website: ImagetoExcel.net

Contact: Contact Us

22. Related Policies

Your use of ImageToExcel.net may also be governed by our other legal policies, including:

Terms of Service 

Refund Policy

Content Disclaimer

The Privacy Policy, Terms of Service, Content Disclaimer and Refund Policy should be read together when using paid features of ImageToExcel.net.

23. Your Privacy Matters

We aim to keep our data practices transparent and to collect and use information only as reasonably necessary to operate, secure, maintain, and improve ImageToExcel.net.

By using the Service, you acknowledge that you have had the opportunity to review this Privacy Policy and understand how information may be processed in connection with ImageToExcel.net.

Questions about this page? Reach us through our Contact Us page.